Shipping Policy

At Petwino, we want your order to arrive as quickly and safely as possible.

Order processing

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays are processed the next business day.

Delivery times

Standard shipping typically takes 7–15 business days depending on your location. Expedited options may be available at checkout.

Tracking your order

Once your order ships, you will receive a tracking number by email so you can follow your package every step of the way.

International orders

We ship worldwide. International delivery times may vary between 10–20 business days depending on customs and local carriers.

Questions?

Contact us at support@petwino.com and we'll be happy to help.